Obviously, you don’t want to so select that option and you’ll be on your way.Īs mentioned above, disabling the new player fixed the issue and videos that weren’t loading at all before load just fine now.
After you’ve disabled it, the first time you go to play a video, you will get a popup asking if you want to enable it. The good news is you know how to easily find it to fix Plex Android TV playback issues.
Unfortunately, if you update the app, it will likely re-enable so you’ll have to disable it again if you have issues.
So I started to mess around with the settings.Īfter toggling a few options off (or on) and trying again, only to get the above error message, one setting - turning the Enable new video player setting to OFF - worked! As it turns out, Plex is testing a new video player interface but is enabling it by default. I checked to make sure I had the lastest version of the Plex app, which, according to the Google Play Store, was the case. I tried a couple of Plex’s streaming titles and received the same message as well. In fact, I was even getting the same message when I try to play the trailer for said video.
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